Last updated: November 3, 2026
We are happy to help with product questions, sizing advice, order status, returns and wholesale enquiries.
Email us
We reply to most messages within 1 business day, and always within 2 business days.
Opening hours
Monday to Friday, 9:00–18:00 China Standard Time (UTC+8). Messages received on weekends and Chinese public holidays are answered on the next business day.
Before you write
- Order question or change of address: include your order number and the email address used at checkout.
- Damage or shortage: attach photos of the item, the packaging and the shipping label, and tell us whether you would prefer a replacement or a refund.
- Return request: see our Refund and Returns Policy and include your order number and reason for return.
- Sizing or styling advice: tell us the room, the surface and the approximate dimensions you have in mind, and we will suggest suitable pieces.
Business details
Zhoukou Ruijia Trading Co., Ltd.
Zhoukou, Henan, China
Website: mkcocoart.com
Email: markcocoart1@gmail.com
Wholesale and interior design
For trade pricing, samples or project quantities, email us with the subject line “Wholesale Enquiry” and include your company name, country and the pieces you are interested in.